Returns & Exchanges
At Orchard Skateshop, we want to ensure you are stoked with your gear. If your purchase isn't the right fit, you can return or exchange unused items within 30 days of the delivery date.
Check Eligibility
Ensure all items are in original, unworn condition with tags attached; skateboards must not be gripped or assembled.
Initiate Request
Email our support team with your order number and reason for return to receive a Return Authorization and shipping instructions.
Pack and Ship
Securely pack your items in the original packaging and drop the package off at any authorized carrier location.
Refund Processing
Once our shop staff inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing